From Road Block to Speed Bump

Reducing Conflict

Introduction:

Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve? One of the primary reasons is that we all have a natural instinct to see just one side of an issue: our own. Can this instinct be reshaped? The answer is a resounding YES! This is a simple but powerful program that helps individuals and groups develop the understanding and empathy to work through tough interpersonal conflicts. This course is designed to spark a lasting change that speaks to not only the individual, but also to the group. It builds fundamental skills that are crucial for effective teamwork and communication.

Objectives:

This program is designed to help participants:

Appreciate the diverse values among co-workers
Appreciate each others unique strengths and accept each other’s limitations
Build empathy and compassion for the needs and struggles of their co-workers
Understand how others see them and get feedback on their behavior
Recognize their unique way of handling conflict and understand the impact of their behavior
Use their new learning to develop strategies to work through conflict