iCommunicate

Communication Effectiveness Series

Introduction:

Communication is a fundamental skill. Most of us can do it well enough to get by, but we could all probably use some improvement. Unfortunately, communication is often regarded as such a basic skill that we take it for granted. We rarely take time to sharpen our abilities. This course contains a series of four-hour sessions that do just that. The first session introduces participants to the foundational tools and helps them to create a greater self-awareness. The second session applies this new knowledge to the area of conflict, and it helps participant discover simple ways to communicate more effectively. The final session helps participants us this new information to avoid misunderstandings and build stronger relationships

Objectives:

This program is designed to help participants:

Understand the implications of their DiSC Styles on communication
Build empathy for the conflict styles of their co-workers
Learn how to handle conflict more effectively and appropriately
Recognize when they are communicating inappropriately or ineffectively
Gain appreciation for how others read their behaviors
Use feedback from their co-workers to enhance their communication skills